Contact Us
Contact Hot Box® Firestarter
Whether you need help lighting your first fire, want to become a trade stockist, have a delivery enquiry or simply have a question about our products, our team is here to help.
Hot Box® Firestarter is backed by the same people behind the trusted Hot Box® stove brand. We use our products every day and are always happy to share practical advice.
How Can We Help?
We pride ourselves on providing friendly UK-based customer support backed by years of experience with wood-burning stoves, open fires, BBQs, pizza ovens and outdoor heating. Whether you've already purchased Hot Box Firestarter or you're considering trying it for the first time, we're here to help.
Customer Support
Need help using Hot Box Firestarter? Questions about lighting techniques, appliance compatibility or getting the best performance?
hello@hotboxfirestarter.comOrders & Deliveries
Questions regarding deliveries, damaged parcels, returns, missing orders or tracking information. We're happy to help resolve any delivery issue quickly.
hello@hotboxfirestarter.comTrade Accounts
Interested in stocking Hot Box Firestarter? We supply retailers, stove shops, builders merchants, farm shops, camping suppliers and garden centres throughout the UK.
hello@hotboxfirestarter.comAddress
194 Fulford Road, York, YO10 4DD
Monday – Tuesday 10.00am – 4.00pm (By Appointment Only)
Wednesday – Saturday, 10.00am – 4.00pm
Sunday, Closed
Phone
01904 289 202
Get in Touch
194 Fulford Road. York, YO10 4DD
lit@hotboxfirestarter.com
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